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VOIP Phone Support
No Phone Service? Watch this video or read below
Step 2: Wait a few seconds, and then reconnect power.
To log into your phone account
(You will need to select customer and login, to recieve you account username
Phone 1 (Grey): Connect to an analog phone, using an RJ-11 phone cable
Phone 2 (Grey): Do not plug anthing in
Internet (Blue): Connect to router (RJ-45 Cable)
Power (Black): Connect to a power source, using the provided power adapter
How to plug in phone system
Still no phone service?
If you have another phone service please call us at 613-354-2056 for support or email firstname.lastname@example.org for further assitance
Want to use your phone anywhere?
Here are the settings you will need
Account Type: SIP
Account Name: cando
Username: Your 10 digit cando phone number
Password: located on sticker with voip (or contact Cando I.T)
Caller ID: Your choice (the name callers will see)
To access your voicemail away from home