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What on-line payment types do you accept ?

We accept: Mastercard, Visa and Visa Debit.  We do not accept American Express.

Will my credit / debit card number be stored?

No this is a one time purchase only,  we will not store your payment information.

How long does it take to process my payment ?

Payment processing will take up to 1-2 business days.

What if I want to have re-occurring payments from my debit or credit card.

If you would like to use pre-authorized debit payments please click here to download a printable form. For pre-authorized credit card payments please click here. Once you have filled out any of these forms please bring them into one of our locations to have it added to your account.

What if I don't have my account number or invoice number?

If you do not have your account or invoice number please use the phone number that is associated with the account instead.

Will I receive a confirmation when the payment has been completed online?

Yes,  If a payment is accepted the next page will include a printable conformation.  If you cannot print the confirmation please write it down for your records.   However you will not receive a notification when the payment is applied to your account. 

Who do I contact in regards to online payments if I have questions?

If you have questions or concerns in regards to online payment, or payments in general please call our Napanee office at 613-354-2056 or e-mail accounting@mycando.ca

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